Captured screenshot is totally black
under review
H
Hong King Yong
The Captured screenshots are immediately presented but they are always totally black. That makes it impossible for me to annotate or draw anything on the captured screenshots. But the screenshots being directly saved are as captured and not blacken out.
I'm using Dropbox Capture 98.9.0 (macOS).
Please advise.
Thank you.
Youcef Es-skouri
under review
So sorry about this. Do you happen to use multiple monitors at the same time? Thanks!
Gary Cheng
Youcef Es-skouri: This exact issue is happening to me, also. I just started noticing it this week. I'm on Windows 10 PC, version 100.7.0 and yes, I am using two monitors (my laptop plus an external display).